Privacy Policy

The Noesis Clinic (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

1.1 Personal Information

When you contact us, schedule an appointment, or use our services, we may collect:

• Full name
• Email address
• Phone number
• Date of birth
• Mailing address
• Health-related information provided voluntarily

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent on the website
• Device information
• Cookies and tracking data

1.3 Payment Information

If you make payments for services, we may collect billing information, though payments are securely processed through third-party payment processors.

2. How We Use Your Information

We use the collected information to:
✔ Provide psychiatric and mental health services
✔ Schedule and manage appointments
✔ Respond to inquiries and communicate with you
✔ Improve our website and user experience
✔ Ensure security and prevent fraud
✔ Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share your data in the following circumstances:

• With healthcare professionals for treatment purposes
• With third-party service providers for payment processing, scheduling, or website analytics
• As required by law to comply with legal obligations or protect our rights
• With your consent when necessary

4. Data Security & Protection

We take reasonable security measures to protect your information, including:

• Secure servers and encryption technologies
• Restricted access to personal data
• Regular security audits and monitoring

Despite these efforts, no online transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can choose to disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights & Choices

You have the right to:

• Access your personal data and request a copy
• Correct inaccurate information we hold about you
• Request deletion of your data, subject to legal obligations
• Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.