Terms and Conditions

Welcome to The Noesis Clinic. These Terms and Conditions govern your use of noesisclinic.com and any related services, forms, and communications offered by The Noesis Clinic, including telemedicine visits, document submission, SMS communications, and newsletter subscriptions. By accessing this website or using any of its features, you agree to these Terms. If you do not agree, please do not use this website.

About Our Services

The Noesis Clinic provides adult and geriatric psychiatric evaluation, personalized medication management, transcranial magnetic stimulation therapy, functional psychiatry, and telemedicine consultations through our providers, Umar Latif, MD, DFAPA and Megan Avery, PMHNP. This website is intended to provide general information about our practice and services and to allow patients to schedule appointments, submit documents, and communicate with our team. It is not intended to replace an in person clinical evaluation.

No Emergency Services

This website and its telemedicine features are not designed for medical emergencies. If you are experiencing a mental health crisis, having thoughts of harming yourself or others, or facing a medical emergency, call 911 or go to your nearest emergency room immediately. You may also contact the 988 Suicide and Crisis Lifeline by calling or texting 988.

Telemedicine Visits

Established patients may join virtual visits with our providers through Doxy.me, a third party telemedicine platform. By using this service, you acknowledge that telemedicine has certain limitations compared to in person care and that your provider will determine whether a virtual visit is appropriate for your condition. Doxy.me operates under its own terms of service and privacy policy, and The Noesis Clinic is not responsible for the technical performance of that platform.

Document Submission

Our website allows patients to securely upload medical records, lab results, identification, insurance cards, and disability or FMLA paperwork. All uploads are encrypted and handled in compliance with HIPAA privacy standards. You are responsible for ensuring that the documents you upload are accurate and that you have the right to share them with us. Accepted file types are PDF, JPEG, JPG, PNG, GIF, and TXT.

Use of the Website

You agree to use this website only for lawful purposes. You will not attempt to gain unauthorized access to any part of the site, interfere with its normal operation, or submit false information through our forms. You are responsible for maintaining the confidentiality of any information you provide and for all activity that occurs through your use of the site.

Terms of Service for SMS Communications and Consent for SMS Communication

By providing your phone number to The Noesis Clinic, you agree and acknowledge that The Noesis Clinic may send customer care and account notification text messages to your wireless phone number for updates related to upcoming appointment reminders, patient updates, billing reminders, and account notifications. No mobile opt in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

If you have consented to receive customer care and account notification text messages from The Noesis Clinic, you may receive text messages related to healthcare services. Below are examples.

Customer Care Example: “Hi Jessica, this is The Noesis Clinic. This is a reminder about your upcoming appointment with The Noesis Clinic on [Date] at [Time]. We look forward to seeing you. Reply STOP to opt out of SMS messaging.”

Account Notification Example: “Hi Jessica, this is The Noesis Clinic. This is a reminder about a past due invoice on your account. When you have a moment, would you please give us a call at (940) 365-5711. Thank you. Reply STOP to opt out of SMS messaging.”

Opt In Method: Patients opt in for SMS messaging from The Noesis Clinic through intake forms on our Contact Us page. This agreement for SMS will not be shared with third parties for marketing purposes.

Opt Out: Patients can opt out of SMS messaging from The Noesis Clinic by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. They can opt back in at any time by replying START.

Standard Messaging Disclosures:

Message and data rates may apply. Message frequency will vary depending on the type of communication. You can opt out at any time by texting STOP. Reply START to opt in to receive text messages again. For assistance, text HELP or visit our Privacy Policy page and our Terms and Conditions page for more information.

Newsletter and Email Communications

By subscribing to the Clinical Newsletter, you consent to receive periodic emails from The Noesis Clinic containing updates, clinical insights, and practice news. You may unsubscribe at any time using the link provided in any newsletter email.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of The Noesis Clinic or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.

Third Party Links and Services

This website may contain links to third party services such as Doxy.me and Psychology Today. We do not control these third party sites and are not responsible for their content, privacy practices, or terms of service. Your use of any third party service is governed by that service’s own terms.

Limitation of Liability

To the fullest extent permitted by law, The Noesis Clinic and its providers and staff will not be liable for any indirect, incidental, or consequential damages arising from your use of this website or its features. This website does not establish a provider patient relationship until a formal evaluation has taken place with one of our licensed providers.

Privacy

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal and health information in compliance with HIPAA.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services or legal requirements. The effective date at the top of this page will indicate when the Terms were last revised. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

The Noesis Clinic

  • 8800 US Highway 380, Suite 600
    Crossroads, TX 76227
  • Phone: (940) 365-5711
  • Fax: (940) 365-5722